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Macorva-Logo-Icon-SquareWHY MACORVA

Macorva is more than just a feedback platform. We are a tool for change, helping businesses enhance their performance, employee engagement, and customer satisfaction.
MacorvaDecember 20, 202413 min read

Helping Employees Grow: Personalized Development Plans With Generative AI

There is no question that the modern worker understands the importance of career development opportunities. In fact, 91% of employees want personalized development plans. Not only that, but today’s workforce is also keenly aware of the limitations of generic, one-size-fits-all training programs that are designed to address basic skill deficiencies at scale. 

With that in mind, if you want to unlock the full potential of your top talent, you must provide them with personalized development opportunities. And that’s where generative artificial intelligence (AI) enters the picture, allowing you to offer these experiences at scale while addressing your company’s skills gap. 

Understanding AI-powered Personalized Development

Traditional, generic training methods often fail to address the unique needs of each of your team members. Personalized development plans, in contrast, cater to an employee’s specific strengths, weaknesses, and learning preferences by focusing on the following:

  • Evaluating each employee’s current competencies and areas for improvement
  • Setting specific, measurable goals that align with an employee’s aspirations
  • Providing access to materials and experiences that suit the employee’s learning style
  • Establishing regular check-ins and assessments to monitor progress

Providing these individualized approaches ensures that your training investments aren’t going to waste. It also reaffirms that your team members are engaged, as they will be participating in relevant opportunities that make them more well-rounded.  

How Generative AI Enhances the Personalization Process

The biggest barrier to personalized development is time. Analyzing each employee’s strengths and weaknesses is a resource-intensive process. And proceeding to use the insights you gain from those analyses to create personal development plans eats up even more time.

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Thankfully, generative AI removes these barriers and allows you to create personal development plans at scale by doing the following:

  • Analyzing large amounts of data to understand employee behaviors and needs
  • Creating dynamic learning paths that adjust to an employee’s progress in real-time
  • Forecasting future skill requirements and potential gaps
  • Facilitating interactive and conversational learning experiences through AI-powered chatbots 

AI-generated personalized development plans can boost employee engagement by as much as 35%. That should come as no surprise, as employees want to participate in challenging and meaningful training exercises that yield tangible benefits. 

The Shift From One-Size-Fits-All

Traditional training programs often adopt a uniform approach, which can lead to disengagement and inefficiencies. The integration of generative AI facilitates a transition toward tailored learning by designing educational journeys that align with each employee’s role and career goals. The best platforms have flexible pacing, which allows employees to progress through materials at their speed. 

Most importantly, AI-fueled training programs ensure that your employees receive information that’s pertinent to them, meaning they should retain more of what they learn. 

Connection to AI Performance Reviews

The application of AI extends beyond personalized learning and into performance management in the following ways:

  • Assessing performance metrics and reducing biases during evaluations
  • Providing real-time insights into productivity
  • Linking performance outcomes with customized development plans to measure your return on investment (ROI)

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The bottom line here is that you should be using generative AI in HR performance review workflows. Doing so creates a holistic system where you can measure training efficacy and ensure it translates into meaningful productivity gains.

Key Features of AI-Powered Development Plans

AI-powered development platforms include tools and tactics that facilitate the following processes:

Analyzing Individual Learning Patterns and Preferences

The first step toward personalized development involves familiarizing yourself with each person’s learning preferences. Some employees are visual learners, while others enjoy self-paced reading and quizzing to determine whether they’ve retained the correct information. 

With the right AI tools, you can analyze individual learning patterns across your entire organization. And once you’ve identified how each person learns best, you can begin creating modules that match their preferences. 

Do keep in mind, though, that the way in which content is delivered is just as important as the message and substance of your training resources. Even the best content will underperform if it’s being relayed in a way that doesn’t align with employee preferences. 

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Creating Adaptive Learning Modules 

With AI-powered platforms, you can ensure your training is tailored to each employee’s specific needs, skills, and learning styles. These systems analyze role-specific requirements, earner behavior, and performance data to create dynamic learning journeys. 

For instance, suppose that one of your employees completes a learning module on a skill set they want to improve, but they underperform in that module. Instead of progressing to the next block of instruction, they may be assigned another piece of content that reinforces information from the previous module. That is adaptive learning in action.

Generating Personalized Learning Paths

Through adaptive learning modules, AI development platforms can develop unique learning trajectories that align with each person’s career goals as well as the needs of your business. The result is that your employees will have an opportunity to further explore topics that they aren’t adequately grasping, which promotes better knowledge retention and application. 

Furthermore, moving away from generic learning paths allows employees to focus on skills that interest them. In turn, they will experience higher engagement levels and be more attentive during training overall.

Virtual Mentors and Coaches

AI-powered advisers and assistants will allow your employees to explore the personalized learning paths that best align with their unique skill sets, in addition to offering them the chance to ask questions and find resources to support continuous learning. As these AI mentors can provide on-demand support and guidance to employees, they can alleviate the burden on your HR department.interactive radiant ai coaching_screenshotIn this context, Macorva's Radiant AI® offers a unique advantage by delivering tailored coaching that aligns with each employee's development goals. It provides personalized insights and actionable steps, seamlessly integrating into daily workflows. Managers also benefit, as the AI coaching provides detailed recommendations and action items to better support their teams' growth and organizational objectives.

Simulated Learning Environments

Simulated learning environments allow employees to move from theoretical concepts to real-world applications. They can apply what they’ve learned in realistic scenarios, which provides them with opportunities to reinforce their new skills. 

Additionally, simulated learning environments are great tools for showcasing the relevance of a particular training program. If you teach someone a new skill and then immediately put them in a realistic scenario where they can use that knowledge, they will grasp the concept sooner and realize how the training program adds value to their work.

Gamification Elements in Learning

Gamification is one of the best means of encouraging active participation in professional development. It involves incorporating game-like features, like points and leaderboards, to keep your employees motivated. Creating a points leaderboard for a department’s training regiment, for instance, can encourage healthy competition among your team members.

To further motivate your team, consider offering incentives for top performers. You might provide rewards to the highest scorers in upcoming training and development activities, creating an extra layer of excitement and motivation for everyone involved.

Benefits of AI-Powered Personalized Development Plans

Generative AI gives your business a definitive edge, especially in the arena of employee skill development. By creating AI-powered learning programs, you will unlock benefits such as:

Improved Accessibility to Learning Resources

It’s fair to say that most employees want to learn and get better at their jobs. However, traditional learning paths may not be accessible to everyone, especially those with unique learning styles. AI-powered platforms can tailor the subject matter and delivery of training content based on each individual’s distinct learning style. By making content more accessible, you give everyone a chance to be their best selves. 

Real-Time Assessment and Feedback

AI performance management tools provide immediate insights into how each person is progressing along their personalized development journey. If someone is lagging behind, the AI can help you figure out why and fix the problem by adjusting the content of their particular learning path to get them back on track. 

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Seamlessly connect customer feedback
with employee development.

 

AI also enables you to harness the power of customer feedback and turn those comments into action. With platforms like Macorva, you can integrate feedback from both employees and customers to gain a comprehensive understanding of your organization's dynamics. This dual perspective allows you to identify barriers that may be hindering long-term growth and tailor development strategies accordingly.

Predictive Skill Gap Analysis

Even a seemingly minor skill gap can lead to major productivity losses, but you can prevent those losses with generative AI. Adaptive performance management platforms, like Macorva, perform predictive skill gap analyses to help you understand which roles your business needs to fill. With AI-driven insights, you can identify these gaps early and develop targeted succession plans, ensuring your company has the right number of employees in each role to meet future demands. By leveraging these capabilities, businesses can proactively address skill shortages and align workforce development strategies with long-term organizational goals, ultimately enhancing productivity and growth.

Enhanced Employee Engagement and Retention

According to Gallup, teams with low engagement experience 18-43% more turnover compared to those that are highly engaged. And the problem is that just one-third of U.S. employees are engaged. That combination of low engagement and high quitting rates can strain your HR team and drive up recruiting costs.

Your employees are going to be happier and more engaged when they receive personalized learning opportunities. Higher engagement translates to reduced turnover, which can alleviate the burden on your HR team and give them more time to focus on internal employee development efforts. Low turnover also promotes better stability and productivity. 

Cost-Effectiveness and Scalability of Training

With generative AI, you don’t have to let tight training budgets prevent you from unlocking the full potential of your staff. That’s because automated training programs are scalable. You can optimize your resources and reduce training costs while ensuring that employees in every department have a chance to develop and grow. Macorva supports scalability by being user-friendly and adaptable, making it easy to implement across various teams or the entire organization. Its intuitive design allows for quick adoption, ensuring that as your company grows, your development strategies can scale alongside it to meet evolving team needs.

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Unlock the AI advantage
in your HR initiatives


Implementing AI-Powered Development Plans

The process of implementing a generative AI tool requires a nuanced, holistic approach. Start by identifying your why; the reason it is that you want to implement the tool in the first place.

From there, you’ll need to focus on integrating the technology with existing HR systems. AI tools are only as good as the data they have access to, after all. Therefore, by integrating generative AI and HR platforms, you provide the algorithms with the information they need to assess the company’s talent needs and create curated learning paths. 

Keep in mind that you will face challenges along the way. For one thing, you cannot allow AI to run rampant across your organization’s data. It’s wise to find a generative AI partner who respects the privacy of your employees so that you can use the technology ethically. 

Additionally, on the subject of your employees, resistance to change and the technological complexities associated with learning how to use a new tool can be some of the most notable hurdles you encounter. Be transparent about your intention to adopt AI-powered development plans and focus on how the changes will benefit your employees. Clear communication can alleviate adoption hesitancy. 

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Macorva addresses these challenges by ensuring seamless integration with existing HR systems, allowing AI tools to access the necessary data for effective analysis and personalized development paths. The platform prioritizes data privacy, ensuring that employee information is handled securely and ethically. Additionally, its intuitive interface helps reduce resistance to change by making it easier for employees to adapt to new tools. By supporting clear communication and demonstrating the benefits of AI-powered development plans, Macorva aids organizations in overcoming common implementation hurdles and maximizing the potential of AI in employee development.

Case Studies

Seventy-six percent of HR leaders believe that if their organizations don’t adopt AI, including generative AI, within the next 12 to 24 months, they will fall behind in terms of success. This urgency is reflected in several compelling examples of businesses leveraging AI in HR to enhance their employee development efforts. For instance, IBM utilized AI chatbots to streamline and personalize the onboarding process, cutting onboarding time by 60%. Similarly, General Electric incorporated AI into its performance review processes to provide personalized feedback, resulting in a 10% increase in productivity.

Macorva clients have also enjoyed great success by integrating our proprietary Radiant AI technology into their development strategies. For example, Atrium Hospitality aimed to modernize its management development efforts across over 7,500 employees in nearly 100 locations. By implementing Macorva EX, they harnessed AI-powered virtual coaching to deliver personalized action plans for managers at every level. With scalability in mind, Macorva’s integration with Workday enabled Atrium to roll out the AI solution in just six weeks. This approach led to a 30x ROI compared to traditional consultants and positioned them in the top 25% for employee engagement benchmarks. 

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“Macorva won our scorecard by a landslide due to their one-of-a-kind Radiant AI action planning. It is truly a game-changer. Our managers have been able to get results and take action immediately.”


Latoya Atwell-Williams | VP, Corporate HR and L&D


Similarly, Henkel faced challenges with delayed survey responses and needed a faster way to act on employee insights. Turning to Macorva, they implemented the user-friendly platform that enabled swift survey launches and quick gathering of insights. Within three months, Henkel completed implementation and captured personalized results that generated proactive action plans. The partnership validated leadership's succession plans through insightful feedback from surveys and 360-degree reviews, identified development opportunities for upcoming leaders, and built a stronger culture of trust with employees. This led to a high-performing, engaged team ready to meet future challenges.

All of these examples demonstrate that early adopters have realized the power of AI-powered personalized development plans and how they can lead to significant improvements in employee performance and engagement. Today, they are using these tools to build momentum for future initiatives.

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The Future of AI in Employee Development

AI is simultaneously driving the demand for new skills while also helping businesses meet these demands through personalized development plans. Generative AI facilitates adaptive learning experiences that engage and upskill your team members, and these advancements are making learning more accessible and effective, thereby promoting the long-term resilience of your business in the new, AI-driven world.

Looking ahead, personalized technologies are poised to become even more sophisticated. By analyzing data on how employees interact with development materials, AI can identify knowledge gaps and recommend targeted interventions. Augmented and virtual reality are proving to be valuable parts of the shift in learning, as they enable employees to learn in immersive, realistic environments. 

Of course, as employee training shifts, your human resources department must evolve with it. That means balancing technological advancements with the continued need for a human touch, as well as ensuring that AI is used in an ethical manner that preserves the privacy of your employees.

Explore Macorva and Enhance Your Employee Development Strategy 

You've invested in building a talented workforce and meeting key organizational needs. Now, it's time to fully develop your existing employees, reduce turnover, and offer meaningful development opportunities. Macorva's generative AI solutions can help you achieve these goals.

Our AI-powered tools provide the catalyst for modernizing your employee development strategy, and they’ll allow you to fill critical skills gaps while providing your employees with an environment that cultivates development and engagement. Schedule a demo of Macorva to see how you can maximize the capabilities of your workforce.

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