Skip to content

macorva main nav_screenshot
 
 
radiant-ai-callout-navThe technology at the heart of the Macorva platform. Learn about Radiant AI 
 
PERFORMANCE MANAGEMENT
Automate resources and spend more time on action.
MACORVA EX
Boost employee engagement and retention with tailored insights and growth plans.
MACORVA CX
Understand and improve every step of the customer journey with adaptive insights and feedback tools.
MACORVA MX
Equip managers with AI-powered coaching to guide development, reviews, and goal alignment.
macorva-icon-white-thick-padding

MACORVA PLATFORM

Tap into the power of a modern AI-driven experience platform
Resource Library
Explore our product videos, customer stories, helpful guides, and more.
how-to-adopt-ai-ebook-nav

Macorva-Logo-Icon-SquareWHY MACORVA

Macorva is more than just a feedback platform. We are a tool for change, helping businesses enhance their performance, employee engagement, and customer satisfaction.
AI-Powered Q&A for Every Team

Magic Inbox: Your Inbox, Supercharged


Overwhelmed by emails? Meet Magic Inbox, powered by Macorva's Radiant AI®. This innovative tool transforms your email management by generating intelligent responses, enhancing communication efficiency and consistency. Free up your team to focus on high-value tasks while Magic Inbox handles the repetitive work.

macorva-magic-inbox
AI-Powered Q&A for Every Team

Magic Inbox: Your Inbox, Supercharged


Overwhelmed by emails? Meet Magic Inbox, powered by Macorva's Radiant AI®. This innovative tool transforms your email management by generating intelligent responses, enhancing communication efficiency and consistency. Free up your team to focus on high-value tasks while Magic Inbox handles the repetitive work.

macorva-magic-inbox
rocket-bp-icon
AI-powered Response Generation
Automatically generate intelligent suggestions for every email, ensuring quick and accurate replies.
speedometer-purple-circle-icon
Adaptive Learning
Magic Inbox learns from every interaction, adapting to your unique communication style and internal knowledge base for more personalized responses.
lifecycle-purple-circle-icon
Automated Email Routing
Efficiently direct emails to the appropriate team based on content, ensuring inquiries are handled swiftly and accurately.
gear-arrows-purple-circle-icon
Full Control Management
You decide which AI-generated suggestions to use and how to personalize your replies, maintaining full control over communications.

HERE'S HOW IT WORKS

Magic Inbox gets to work, analyzing incoming emails, understanding questions, and suggesting helpful responses directly to your inbox. You maintain complete control, reviewing, editing, and sending replies with Magic Inbox's expert assistance. Getting started is simple. 

1
Connect Your
Inbox
Add the Magic Inbox email to your team’s group. No complex installations required.
2
Customize Your Settings

Upload resources to boost your knowledge base and automatically direct emails with smart routing.

3
Get Instant
Responses

Receive intelligent replies tailored to your communication style for consistent messaging.

4
Enjoy Increased Productivity

Watch as Magic Inbox streamlines your email management so your team can focus on high-value tasks.

Meet your AI-powered inbox assistant

Meet your AI-powered inbox assistant

Magic Inbox learns and adapts for smarter email management

  • Internal Knowledge Expert: Every email exchange within your team becomes valuable training data for Magic Inbox. It learns your unique communication style, internal knowledge base, and best practices for answering questions.
  • Optional Resource Upload: Want to give Magic Inbox a head start? Provide existing documentation, FAQs, or previous emails to enhance its knowledge base.
  • Intelligent Routing: Magic Inbox can route emails to the right people based on the topic or content. This ensures that inquiries reach the most appropriate team member quickly and efficiently.
  • Data Security: Rest assured that your data is handled with the utmost care. Magic Inbox is built on Macorva's secure, SOC 2 certified, and HIPAA-compliant stack, ensuring compliance with industry best practices for data protection.
macorva-magic-inbox-suggested-email-reply-intro

Magic Inbox Learns and Adapts for Smarter Email Management

  • Internal Knowledge Expert: Every email exchange within your team becomes valuable training data for Magic Inbox. It learns your unique communication style, internal knowledge base, and best practices for answering questions.
  • Optional Resource Upload: Want to give Magic Inbox a head start? Provide existing documentation, FAQs, or previous emails to enhance its knowledge base.
  • Intelligent Routing: Magic Inbox can route emails to the right people based on the topic or content. This ensures that inquiries reach the most appropriate team member quickly and efficiently.
  • Data Security: Rest assured that your data is handled with the utmost care. Magic Inbox is built on Macorva's secure, SOC 2 certified, and HIPAA-compliant stack, ensuring compliance with industry best practices for data protection.
macorva cx employee interactions

The perfect solution for every team.

Magic Inbox is ideal for any team that relies heavily on email communication. By streamlining processes and boosting productivity across departments, it helps organizations achieve their goals more efficiently
than ever before.

two-female-employees-with-ipad-in-office-blog

 

See real results and drive success across teams:

  • Sales teams: Accelerate the sales cycle with quick and accurate responses to product questions, pricing inquiries, and lead qualification.
  • Support Teams: Reduce workload and improve efficiency without sacrificing quality.
  • Human Resources: Answer employee questions about benefits, policies, and procedures efficiently.
  • Operations: Provide information about internal processes and workflows with ease.

Maintain communication excellence with every interaction

Unlock new levels of efficiency and clarity in communication. Magic Inbox empowers your team to handle emails with precision and speed, ensuring every interaction is seamless. This enhancement allows your team to:

  • Automate routine tasks to focus on strategic, high-value activities.
  • Speed up response times for quick resolutions with streamlined processes that improve communication flow.
  • Make informed decisions by leveraging data-driven insights for
    better outcomes.
  • Ensure all emails receive accurate and on-brand responses, reflecting your team's expertise and professionalism.
macorva-five-star-experience-rating-intro

Ready to experience the magic?


Contact us today for a free trial of Magic Inbox!

magic-inbox-by-macorva-icon

Get your free trial today

Ready to experience the magic?

Contact us today for a free trial of Magic Inbox!

magic-inbox-by-macorva-icon

Get your free trial today