Healthcare
Manufacturing
Hospitality & Travel
Manager Enablement
Performance Reviews
Employee Experience
WHY MACORVA
Patient Experience Solutions
Turn every patient interaction
into positive outcomes
into positive outcomes
Patient Experience Solutions
Turn every patient interaction into positive outcomes
Radiant AI PX® analyzes every patient interaction, providing real-time feedback and performance metrics. By integrating patient feedback with healthcare data, our platform enhances care quality and patient satisfaction.
Achieve measurable improvements in patient care
- Boost HCAHPS & CAHPS scores through targeted AI analysis
- Streamline clinical decision-making with data-driven insights
- Enhance healthcare provider skills with personalized coaching
- Improve patient interactions with tailored communication plans
Investing in your employee experience pays off
Optimize Patient Outcomes and Boost Satisfaction Scores
Radiant AI PX elevates patient satisfaction by transforming feedback into actionable insights. Our platform analyzes every aspect of patient interactions, directly improving HCAHPS and CAHPS scores and overall patient experience.
- Conduct end-to-end analysis to identify drivers of patient satisfaction.
- Adopt targeted improvements based on AI-identified patient needs.
- Rapidly respond to feedback and address patient concerns quickly.
- Monitor and enhance satisfaction metrics with customized dashboards.
Advance Provider Performance with Smart Insights
Empower healthcare providers to deliver exceptional service by providing detailed performance insights. Our platform seamlessly integrates patient feedback to refine care approaches, leading to better outcomes and improved provider ratings.
- Deliver precise, role-specific feedback to physicians, nurses, and staff.
- Identify performance trends and key areas for provider development.
- Enable swift adjustments in patient care based on real-time feedback.
- Support ongoing professional development with AI coaching.
Employee
Protect your data at every layer and interaction with enterprise-grade controls to govern data access and the security of data across the Medallia platform. For a full list of our security certifications,
Employee
Protect your data at every layer and interaction with enterprise-grade controls to govern data access and the security of data across the Medallia platform. For a full list of our security certifications,
Customer
Protect your data at every layer and interaction with enterprise-grade controls to govern data access and the security of data across the Medallia platform. For a full list of our security certifications,
Customer
Protect your data at every layer and interaction with enterprise-grade controls to govern data access and the security of data across the Medallia platform. For a full list of our security certifications,
Manager
Protect your data at every layer and interaction with enterprise-grade controls to govern data access and the security of data across the Medallia platform. For a full list of our security certifications,
Manager
Protect your data at every layer and interaction with enterprise-grade controls to govern data access and the security of data across the Medallia platform. For a full list of our security certifications,
Download the Radiant AI for PX feature overview
Take an inside look at Radiant AI PX reports
Discover the AI advantage in patient care
Learn how Radiant AI PX can transform your healthcare operations.Ready for an instant demo?
Discover a modern and robust feedback platform that makes experience management effortless.
