Skip to content

macorva main nav_screenshot
 
 
radiant-ai-callout-navThe technology at the heart of the Macorva platform. Learn about Radiant AI 
 
PERFORMANCE MANAGEMENT
Automate resources and spend more time on action.
MACORVA EX
Boost employee engagement and retention with tailored insights and growth plans.
MACORVA CX
Understand and improve every step of the customer journey with adaptive insights and feedback tools.
MACORVA MX
Equip managers with AI-powered coaching to guide development, reviews, and goal alignment.
macorva-icon-white-thick-padding

MACORVA PLATFORM

Tap into the power of a modern AI-driven experience platform
Resource Library
Explore our product videos, customer stories, helpful guides, and more.
how-to-adopt-ai-ebook-nav

Macorva-Logo-Icon-SquareWHY MACORVA

Macorva is more than just a feedback platform. We are a tool for change, helping businesses enhance their performance, employee engagement, and customer satisfaction.

Optimize Every Customer Interaction with AI


Transform the way you handle customer service with Macorva CX Call Insights. Our AI-powered tool provides real-time analysis for every customer call, offering actionable insights and personalized coaching to enhance service quality and ensure comprehensive quality assurance.

With Macorva CX Call Insights you can:

  • Gain 100% visibility into all customer interactions with real-time call analysis
  • Empower your team with actionable insights that drive continuous improvement
  • Enhance service quality with AI-driven, personalized coaching recommendations
  • Ensure consistent, unbiased evaluations across every customer call
  • Seamlessly integrate call data into your existing systems

macorva-cx-call-insights-cover-ipad

Download the overview

Enhance Your Customer Service Process

Discover how Macorva CX Call Insights can bring real-time analysis and personalized coaching to every customer interaction, ensuring quality and consistency.