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radiant-ai-callout-navThe technology at the heart of the Macorva platform. Learn about Radiant AI 
 
PERFORMANCE MANAGEMENT
Automate resources and spend more time on action.
MACORVA EX
Boost employee engagement and retention with tailored insights and growth plans.
MACORVA CX
Understand and improve every step of the customer journey with adaptive insights and feedback tools.
MACORVA MX
Equip managers with AI-powered coaching to guide development, reviews, and goal alignment.
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MACORVA PLATFORM

Tap into the power of a modern AI-driven experience platform
Resource Library
Explore our product videos, customer stories, helpful guides, and more.
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Macorva-Logo-Icon-SquareWHY MACORVA

Macorva is more than just a feedback platform. We are a tool for change, helping businesses enhance their performance, employee engagement, and customer satisfaction.

Act on your customer data immediately with Radiant AI® Customer Reports


Receive instant, personalized action plans for every customer interaction directly in your managers' inbox. Radiant AI analyzes feedback, pinpoints urgent issues, and delivers response plans to your team for quick, effective resolutions keeping customers happy and connected to your business.

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Whether you prefer to dive in and get your hands dirty, or let our team handle the heavy lifting, Macorva enables you to swiftly launch and manage feedback initiatives.

 

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Know immediately when follow-up is required.

We flag customer submissions that require immediate follow-up and send instant response plans to the right people.
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All responses are summarized with key takeaways.

Customer voices are heard loud and clear by summarizing open text comments and highlighting key quotes.
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See Your Customer Data in Action

Reports are sent directly to your managers' inbox.

Radiant AI sends personalized reports to your inbox so your team can act on data immediately without checking another platform.
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Seamless integration with Slack and Teams app.

Macorva seamlessly integrates with Slack and Microsoft Teams for easy report sharing and collaboration among your team.
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Want to see more?

See how Macorva CX is strengthening customer relationships with AI-powered analysis, coordination and follow-up.